Reference

0q1 legal terms for Indian accounts

This page explains how we handle access, records, cookies, and account requests on 0q1.

IndiaLocal lawData requestsCookie settings
0q1 0q1 legal terms for Indian accounts
HELP ROUTES

Ways to contact us

If you need a copy of stored data, want a correction, or need help reading a clause, use the channels listed below.

Email Send your request to [email protected] with your account email, the page or record you want checked, and the action you want us to take. We use that detail to locate the right record and reply in writing.
In-lobby chat Use chat when you need a faster route for a legal question tied to an active account. We can confirm the next step, ask for missing details, and point you to the right form without moving you between teams.
Record request form If you want access, correction, or deletion where the law allows it, send a clear request through the form and include enough context to match your account. That keeps the handling traceable and reduces back-and-forth.
DATA CARE

How we keep records

We limit legal data to what we need for access control, payment checks, support handling, and recordkeeping.

Data collection

We collect the account details you enter, the device signals needed to protect sign-in, and the transaction trail linked to deposits or withdrawals. We do not ask for more than we need to run the account and answer lawful requests.

Cookies

Cookies store session state, language, and a few safety checks so your page load does not lose track of the account. You can clear them in your browser, but some sign-in steps may ask you to verify again.

Account security

We expect you to keep your password private and finish any sign-in checks we ask for. If something looks wrong, we can lock the session, check the access log, and reset the sign-in path after we confirm it is really you.

Retention

We keep records only for the period needed for tax, dispute, fraud, or legal duties. Once that period ends, we remove or anonymise the data we no longer need for active account handling.

Access changes

If you want to see or correct your stored details, send a clear request from the registered email or through chat. We will check the record, confirm what can change under local law, and reply with the next step.

Contact trail

For legal matters, use [email protected] and include your registered name, account email, and the exact request. That helps us route the case quickly and keeps the record of your communication in one place.

Questions on records and access

These are the questions we hear most when you want to understand records, cookies, access, or a correction request. The short answer is that we only act within local law, we keep enough detail to run the account safely, and we reply through the same contact path you used so you can track the request.

Your account is handled under the law that applies where you access it. If a rule in your area restricts a service, we do not offer that service there, and the local rule controls any request we receive.

Yes. Send a request from the email on the account or through chat, and tell us what record you want. We will confirm what can be shared or corrected under local law before we respond.

Cookies keep your session live, remember language choices, and help us spot unusual access. If you clear them, you may need to sign in again and repeat a check that was already completed.

We keep payment traces, including UPI, Paytm, PhonePe, and Google Pay records, for the period needed for disputes, tax checks, fraud checks, and any other duty that applies to your account.

Yes. Send the exact change you want, the old value, and the new value. If local law allows the change, we update the record and tell you when it is done.

Use [email protected] or the in-lobby chat. Include your registered name, account email, and a short description of the issue so we can route it to the right team.